The process is too specific for a generic product
When the routine depends on custom rules, the software has to respect that operating context.
Tailored projects for the workflow that keeps getting stuck
Automate what does not fit inside a standard product
When the bottleneck lives inside a very specific process, the right answer may be custom software built around the real workflow instead of a generic template.
1500+
clients served
R$ 45B
annual volume as a scale reference
200+
integrated distributors in related scenarios
Digital Solutions
Operational fit first, software aesthetics second
The goal is to reduce friction with automation and integration that make sense for the way the business actually runs.
- Custom workflow
- Critical integration
- Continuous evolution
When standard products are not enough
Some operational bottlenecks need a solution designed around the actual business routine
Not every problem belongs inside an off-the-shelf platform. Sometimes the gain comes from automating a specific process or integrating a critical flow.
Critical systems need a cleaner conversation
The operational gain may be more about the right integration than about a brand-new interface.
The operation needs room to keep changing
Custom projects make more sense when the workflow still has space to mature.
How Unica works
The project starts by reading the process and moves toward useful automation
Technology enters as a practical tool to simplify, organize or accelerate the parts of the workflow that keep slowing the business down.
The bottleneck is mapped
The team identifies where the process is losing time, predictability or consistency.
The solution is designed
The project is structured around the most concrete operational need.
Integration and automation happen
The critical parts of the flow are connected or simplified.
The solution keeps evolving
The product matures as the operation gains new demands.
What teams gain
Technology with better fit and less operational improvisation
The best custom project is the one that removes recurring effort and makes the process easier to read.
The software respects the real workflow
The solution is built around the company's routine, not the other way around.
Less repetitive manual work
The team stops spending energy on tasks that the system should handle.
More room to mature
The solution can keep growing as the operation creates new needs.
Success stories
Custom projects make sense when the process is too important to improvise
The logic is the same as in the other solutions: reduce noise, organize the flow and gain predictability.
More agility in the operation and smoother client relationships
When migrating its EDI Mercantil process, Akzo needed a faster operation and better service. With Unica, the team reduced manual effort and gained speed across the commercial flow.
- Less manual order entry
- Faster handling of the commercial flow
- Better visibility across the operation
A more productive sales force with information in the palm of the hand
DNI rolled out Unica's SFA sales portal to give the field team more autonomy and immediate access to the information they need. With orders, account data and commercial follow-up available at the right moment, sales reps gained speed, increased productivity and were able to focus on what matters most: selling better and serving customers with more context.
- More autonomy for the field sales team
- Higher productivity with faster access to information
- Sales effort focused on relationships, execution and results
A unified WebEDI layer for supplier onboarding, product setup and delivery flow
Obramax needed to reduce friction between supplier registration, product onboarding, purchase orders, invoices and delivery scheduling. With Unica, those workflows were centralized in one WebEDI platform connected directly to the ERP.
- Suppliers and products managed in one approval flow
- Orders, invoices and scheduling inside the same portal
- More operational control with direct ERP integration
One platform to scale supplier management across stores and partners with tighter control
Leo Madeiras needed to centralize a large operational network with suppliers, stores and partners spread across critical workflows. With Unica, the company unified more than 400 suppliers in a single platform and gained stronger control over onboarding, orders, documents and day-to-day follow-up.
- 200+ stores and partners connected
- 400+ suppliers unified in one platform
- Centralized management with stronger operational control
Next move
If a critical workflow is slowing the operation down, it may be time to design software around it
The first conversation helps separate what is really a process issue, an integration issue or a custom software need.